Shop Policies

 

Shop Policies

1. Please note that due to the nature of our products, all purchases are final sale. No refunds or exchanges.
2. Unfortunately, we will not assume responsibility for any nut allergies as we are not a nut-free facility.
3. There is a $10 flat rate delivery fee or one can opt for pick up free of charge.
4. Orders are delivered /picked up on Wednesday, May 12th, with the order window closing at 11pm on Saturday, May 8th or while supplies last.
5. We only deliver to the following cities in Ontario, Canada: City of Toronto – Vaughn – Richmond Hill – Markham – Brampton – Mississauga – Oakville – Milton – Burlington – City of Hamilton.
6. Please review your order prior to check out and ensure your order is correct & shipping address is within our delivery areas.

7. DELIVERY DETAILS:
– Delivery will take place between 11am-6pm on the selected delivery date.
– You will receive an email notification on the selected delivery date, indicating the estimated delivery time for your order.
– We will leave your order at your doorstep to limit unnecessary contact, ring the door bell and email you once it has been delivered.
– Unfortunately, we cannot guarantee specific delivery times but always do our best to accommodate all delivery requests.

8. PICK UP DETAILS:
– Pickup is available from 12pm- 4pm on the selected pickup date.
– We are locate on 20 Bastia St. Waterdown, Ontario L8B 1V3 https://goo.gl/maps/M6xYgKvXB5zonx5L9
– Please email or text us (Name/Order number) 30 minutes before you arrive and we will have your order ready on the porch.

info@vanillabeancakery.ca · 416.779.3472

 

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